Gives you a live 360-degree view of your customer, without the need for integrations. Helps your marketing, sales, and support teams to increase engagement, win more deals, and foster brand loyalty.
Powering 300,000+ Businesses globally
Everything you need to build a great customer experience
Vtiger One equips your teams to make better decisions. Whether they work in the sales CRM, help desk, or marketing apps, Vtiger always surfaces relevant customer data from all apps to help them drive relationships and deals forward.
Meet the apps that make up Vtiger One
- - Make more insightful sales decisions with a 360-degree historical view of every contact
- - Increase sales wins with detailed sales deals, and automatic notifications
- - Communicate through a call, email, or Tweet, and capture it all in Vtiger
- - View pre-built insights, or build your own custom reports, charts, and forecasts
- - One support center for cases from email, phone, chat, social, and portals
- - Make support more efficient, with self-service portals and a knowledge base
- - Apply custom SLAs for any case condition, and automate escalations when at risk of violating
- - See insights about team, process, and pipeline efficiency, or build custom reports
- - Capture leads from email, webform, and other data sources
- - Segment leads using any data, and enroll them in bulk, drip, or autoresponder campaigns
- - Measure campaign performance and profitability
Manage any project
Build projects related to customers, deals, or cases. Break them down into tasks and sub-tasks that are assignable to users.
Track time spent working on sub-tasks, and automatically pull them into invoices for customer billing.
Keep track of your inventory and services. Pull them into quotes and invoices to send to customers in just clicks.
Then, sync these with Quickbooks, Xero, and other software to share a single view of their status with your accounting team.
Vtiger One Features - What's included in our All-in-One CRM?
Benefits of All-in-one CRM
Save time administering
One login enables a user to access any app they're permitted to. Never set up connectors between Vtiger apps. Easily set up connections between Vtiger and third party apps through native integrations, Zapier, or APIs.
Users get one comprehensive view of a customer. It contains campaigns, deals, cases and anything else about that customer. Any work a user does with a customer automatically enriches their record, and becomes visible across the organization. So, John in Sales sees when Jenny in Support closes an urgent case.
To get help, messaging tools in every record help reach anyone across the organization instantly, and automatically carry context so collaborators get up to speed and respond faster.
Actions can be automated being triggered from actions in any app.
Every insight is informed with data from other apps. Lead scoring can be built from engagements with marketing and sales.